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Consultant Details - John Dodds
The Abeceder team of consultants, associates, developers, and researchers are some of the most
talented commercial minds in the professional services industry:
John Dodds |  | John Dodds is a highly experienced Trainer/Consultant/Developer/Facilitator, and has worked with a broad mix of clients from a multitude of sectors.
As Sales Training Manager for British Steel he was responsible for identifying, developing and providing training for the Commercial function.
John has created tailored solutions in customer facilitation, quality service, and coaching and complaint management, designed a variety of soft skills packages and developed strategies and approaches to anticipate and defuse harassment, bullying and Equality and Diversity issues.
John is a Fellow of the Chartered Institute of Personnel and Development and a Companion of The Institute of Sales and Marketing Management.
He engenders an enthusiastic and energetic approach to all aspects of personal development and skill enhancement. His very practical approach, blending inputs with skills practice, raises self confidence ensuring that the ideas absorbed are applied and will have a positive and lasting impact.
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