About

Find out more about Abeceder

Our Purpose

 Abeceder exists to help every employer to increase employee productivity, improve employee engagement,
and balance employee rewards with employee results.

To achieve this Abeceder has developed a new approach to employee management that combines software with information, products,
and professional expertise.

The result is a comprehensive employee management solution that covers every aspect of every stage of the employer,
employee relationship from hiring to retiring.

The Rules for Fulfilling Our Purpose

 To assist everyone involved in the fulfilment of the Abeceder purpose we have defined a series of fundamental policies

Corporate

People

Communitites and Environment

Corporate Governance

Gender and other pay gaps

Environmental Policy

Anti-Bribery and Corruption

Anti-Slavery

Employee Voluteering

Taxation

Health and Safety

Campaigning

Human Rights

Diversity

Educational support

The Principles for Fulfilling Our Purpose

Everyone involved in the fulfilment of the Abeceder purpose has agreed to follow the Abeceder Operating Principles in their dealings with clients, suppliers, and each other

Invisibility

We appreciate that we are guests in your organisation, who have been invited in to help you achieve your objectives.

We will support you, working with you, and through you to achieve the objectives you have set.

In ancient times a tribe that upset the King of their homeland were exiled. They wandered for many years in search of a new home, until they reached the perfect place.

The Chief of the tribe visited the King of this new land and asked him for permission for the tribe to settle.

The King asked the Chief why he should allow the tribe to live in his perfect land.

The Chief asked the King for two glasses of milk and a bowl of sugar. The King, who was a good host, ordered that they be brought to refresh his guest.

The Chief asked the King to take a sip from the first glass and tell him what it tasted like.

The King did so and announced that it tasted like the best milk in his kingdom.

The Chief then dissolved some of the sugar in the second glass of milk and asked the King to take a sip and tell him what it tasted like.

The King took a sip. The milk tasted so delicious that he drank the whole glass.

That said the Chief is the reason why you should allow us to stay in your land.

Like the sugar in the milk, you will know that we are here by the sensation we create, but we will mix so successfully that you will never be able to see us.

Influencer

We know that our role in your organisation is one of influencer.We know that our role in your organisation is one of influencer.

We appreciate that we are there as your guests, and that you expect us to deliver the results we have promised.
We know that you hold the power in your organisation.

Consequently, we also know that we will only be able to achieve those objectives by exerting influence.

To have influence, we must first earn your respect and convince you of our expertise.

Our role in your organisation is like the role of the Mouse in the story of Dumbo the circus elephant.
The elephants are much bigger than the Mouse, and have the power to destroy him, with a swing of their trunk, or by stepping on him, either deliberately or by accident.
But the elephants are also dependent on the Mouse, and some would say a little frightened of him as well.
The Mouse is responsible for ensuring that the elephants achieve their objectives, in a safe and consistent way.
He has to tell them what to do, and make sure that they are working together as a team.
The elephants, especially Dumbo, also rely upon the Mouse to give them the confidence to take the actions that will result in them achieving their objectives, and to believe that they can do it.

Honesty

We will tell you what we think you want to hear, and then we will tell you what we know you need to hear.We will tell you what we think you want to hear, and then we will tell you what we know you need to hear.

We will only worry about what you think about us, when you do not think we have been honest.

You will receive honest and complete answers to every question you ask.

Aesop’s story of the Fox and the Crow shows the stupidity of only listening to what you want to hear
One day a hungry Fox saw an ugly old Crow sitting in a tree, with a large piece of cheese in its beak.
The Fox had not eaten for some time and lacked the energy to hunt. He thought he could get an easy meal if he could convince the Crow to drop the cheese.
He shouted up to the Crow, “Good morning Crow, you are indeed the most beautiful Crow I have ever seen”.
The Crow looked down at the Fox and nodded his head in agreement and shifted slightly on his perch so that the sun would catch his feathers in a better light.
“Oh! Crow”, said the Fox, “I wish you would sing me a song, because such a beautiful bird must surely have a beautiful voice. It would make this day so perfect to have the accompaniment of beautiful music”
The silly old Crow’s ego was boosted at hearing something that he wanted to hear. He immediately opened his beak to caw and dropped the big piece of cheese to the floor.
The Fox quickly gobbled up the cheese. As he proudly walked away, he thought, I got what I wanted, by telling the Crow what he wanted to hear. I told the Crow he was beautiful. I made no comment about his intelligence.

Completion

We concentrate throughout our involvement with you on the completion of our agreed objectives.

We concentrate throughout our involvement with you on the completion of our agreed objectives.

We do not consider our role in your organisation to have been fulfilled until those objectives have been completed.

We will adapt our working styles throughout our relationship to the changing needs of meeting those objectives.

We will help you to avoid being distracted from achieving those objectives. Aesop has a fable about a Fox and a Wolf, which explains the need to avoid distractions and stay focused on achieving objectives.

During a long hot summer, a fox grew thirsty. When he tried to drink from the well, he realised that the water level was too low for him to reach. He leaned further and further into the well, until with a big splash he fell headfirst down into the water.
He cried out for help, and had almost given up hope of rescue, when the face of a Wolf appeared at the top of the well.
“Mr. Wolf, Mr. Wolf”, cried the Fox, “Please help me out of the well, I have fallen in, and will drown without your help”.
“Oh! You poor creature”, said the Wolf, “I am sorry to see you have fallen down the well. How did that happen? How long have you been down there? Is the water cold? Is the water very deep?”
“Come, come”, said the Fox, “This is no time for talking, help me out and I will tell you all about it afterwards”
The Wolf helped the Fox escape from the well, because you should never stand idly talking, when there is work, to be done.

Understanding

We understand that every organisation we work with is as unique as we are.We understand that every organisation we work with is as unique as we are.

Before we make any comment, we must get to know you, just as you must get to know us.

We have to understand your company, your environment, your history, and why you have invited us into your business.

Many people find it difficult to understand the perceptions and behaviours of others.

The native people of North America try to live in harmony with their environment, and with each other. Their daily lives are governed by the changes of the seasons, and the behaviour of the animals on which they depend for survival.

Just like in every other society the young are often frustrated by the traditional ways of the older generation.

The tribal elders allow the youngsters some freedom to try their own thing, but always bring them back to the tried and tested traditional ways.

Their logic is simple. They know that with age comes experience, and that with experience comes understanding.

For them it is simple. You should not be critical of other people until you have walked in their moccasins.

Workability

We focus in every relationship on the creation of solutions that are as unique as the challenges faced by our clients.

We focus in every relationship on the creation of solutions that are as unique as the challenges faced by our clients.

We are not interested in solutions that impress our colleagues, or earn us awards, but are completely unsuitable for a working environment.

We are only interested in ensuring that every solution, will work in your environment, and more importantly will work after we have left.

Aesop’s story of the Stag who looked, into the water shows the importance of valuing things that work rather than just look good.
The Stag was drinking water from the lake when he saw an image of himself reflected in the water as clear as if he had been looking in a mirror.
He was impressed by how beautiful he looked, particularly his antlers, which he thought gave him a very majestic appearance, Oh! He thought to himself if only the rest of my body was as majestic looking as my antlers. His legs he thought looked so thin, just hanging underneath him, so spindly and weak looking.
Just then he was shaken from his thoughts by the sound of a hunt. He bounded swiftly away on his spindly legs. Getting tired he turned into the wood so that he could recover some energy. As he entered the wood his antlers got caught in the thin lower branches of the trees and trapped him.
The hunt quickly caught up with the Stag who was unable to escape either the twigs or the hounds.
As he was dying, he said to himself, “Now I see the antlers of which I was so proud are the cause of my death, whilst the legs I was so unhappy with could have been my salvation”
The Stag learnt to late that it is better to focus on the benefits things offered by things we dislike, rather than the image that can be created by adornment.

Teamwork

We believe that working as a team is essential to the success of our relationship.We believe that working as a team is essential to the success of our relationship.

Teamwork for us means starting from a position of shared and clearly communicated objectives.

Clear and frequent communications throughout our relationship are the key to maintaining our teamwork.

It is easy to maintain teamwork when plans are proceeding well. Real teamwork is only tested and proven if events do not go as planned. Aesop’s story of the Donkey, the Dog, and the Wolf clearly explains how working as a team delivers the most benefits if events do not go as planned.

A baker used his Donkey to carry bread to the market in the next town. As always, whenever he left his home village, he took his large Dog with him.
The journey was quite long and in the heat of the summer’s day the Donkey and the Dog grew hungry. The Donkey stopped occasionally to eat the grass, which grew at the side of the road.
This only made the Dog even hungrier, and he asked the Donkey to shake one of the loaves from his back that he might eat it.
Despite the Dogs pleading the Donkey refused. He insisted that if the Dog was hungry, he must find his own food.
The travellers continued their journey in silence.
After a few miles, a wolf appeared on a rock in the distance.
The Donkey immediately started to tremble with fear, as he eyed the glinting teeth of the predictor. “Dog”, he said, “I hope you will stand by me and protect me if that wolf should attack me”.
“No”, shouted the Dog, “Those who eat alone will have to fight alone”.

Sharing

To be successful we rely on everybody who is involved in a project sharing his or her knowledge and experience.

To be successful we rely on everybody who is involved in a project sharing his or her knowledge and experience.

We know, that for the success of the solutions we create to continue after we have left, we must also share the knowledge of how we created that solution.

Whether the project is large or small, a one off or on going, we will always share the knowledge that helped us deliver success

Aesop told the story of the Horse and the Donkey to explain that in the long term we gain nothing by being selfish.
A Horse and a Donkey were travelling along a road together with the man who owned them both.
The Horse had nothing on his back, but the Donkey had such a heavy load that he could hardly keep moving. So, he begged the Horse to share the load.
The Horse was an ill-natured selfish beast and refused.
A few miles further down the road the Donkey fell, exhausted to the ground. The man tried his best to relieve the Donkey, but it was too late, the Donkey died.
Distraught the man took the load the Donkey had been carrying, and put it on to the horse’s back, together with the skin of the dead Donkey.
Because the Horse refused to give a small kindness to the Donkey created even more work for himself, and a great deal of trouble.
We gain nothing by being selfish with our expertise.

How Abeceder Works

A - Analyse

At Abeceder Professional Support we start every relationship by identifying what you want to achieve and how you want us to contribute to the achievement of your objectives. Do you want us to:

  • Solve a current problem?
  • Explore new ideas with you?
  • Implement a decision you have taken already?
  • Take complete responsibility for the design and delivery of a solution?

Then we identify whether our role will involve

  • Training employees
  • Providing specialist support to your employees
  • Delivering a complete solution

We then analyse the project, and assess the

  • External socio-economic environment
  • Internal environment

Then we assess the appropriateness of the objectives

  • Can the objectives be achieved within the external and internal environment?
  • What will need to change before the objectives can be achieved?

Then we ask whether we are the most suitable people to help you achieve your objectives

Finally, once our analysis is complete we ask you to evaluate it.

B - Build

At Abeceder Professional Support our aim is to build a solution that is right for you, using our wide range of skills, knowledge, and experience.

Whether a project is large or small, we will develop

  • An objective that explains the reason for the project
  • A strategy for how the objective will be achieved
  • A process that describes how the strategy will be implemented
  • An action plan to show how the process will be completed
  • Training to ensure that our knowledge is transferred
  • Assessment Criteria to ensure that your objectives are met

Each stage of the build process is evaluated with you as it is completed to ensure that it is meets your expectations.

As the project develops, you will be learning. You may, as a result, of this new understanding want to change your objectives. Our continuous evaluation facilitates the incorporation of these change into the project.

 

C - Communicate

At Abeceder Professional Support we create a communication plan for every project that ensures:

  • You are kept informed
  • You can keep us informed
  • There is an appropriate level of awareness of the project and its objectives
  • The level of buy-in to the project is high
  • Intellectual capital is transferred from us to you

Each stage of the communication process is evaluated with you as it is completed to ensure that it is appropriate to your objectives.

D - Deploy

At Abeceder Professional Support we ensure the success of all our projects, by having a clearly defined deployment plan that identifies

  • Individual objectives and actions
  • Communication channels
  • Escalation procedures

We ensure that the people who planned your project, and the people who deliver it, work closely together so if an issue arises during the deployment it can be addressed quickly and effectively.

The wide range of characters within the Abeceder Professional Support team ensures that there will always be a character who fits seamlessly into your organisation to manage every aspect of your project.

We will evaluate the deployment process with you at agreed key stages to ensure that process is appropriate to the achievement of your objectives.

E - Evaluation

At Abeceder Professional Support, evaluation is a continuous process, which is applied to every aspect of our relationship with you and the work that we do for you.

Out evaluation process utilises both subjective and objective criteria, which we collate using a 360-degree approach.

To ensure that you are gaining the greatest return on your investment in us, we will also help you to evaluate your role in the project and your relationship with Abeceder.

Above all else, we are open and honest with you about what has gone well, and what we will aim to do better in the future.

R - Results

At Abeceder Professional Support, we believe that the success of our relationship with you is dependent upon our ability to deliver results.

The results that we deliver will be defined in the objectives we agree at the start of any project or agree to change as the project progresses.

We will make sure that you understand the results you can expect to achieve in your desired time frame with the resources you have available and the environment that you operate in.

The name Abeceder was chosen because it sums up our objectives and the way we do business.

It is based on the English word Abecedar, which means to put in to alphabetical or logical order or deal with the rudiments of a subject.

We believe, as our name suggests that the best way to achieve this is by demystifying every aspect of every stage of the human resources management process from hiring to retiring.

With these objectives in mind, there could be no better name for us than one, which spells out the start of something as simple as the alphabet.

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